Digital Experience

Digital Experience

Businesses today strive to give their customers a tailored digital experience in order to increase retention, wallet share and customer satisfaction.  We empower our clients with analytics solutions that help them manage and tailor the digital journey of their customers.

Our solutions include:

  • Tracking and analyzing customer journeys over multiple sessions, and across multiple channels like web, and mobile and in-store.
  • Providing analytics and platforms to deliver the right offer at the right time including real-time offers.
  • Providing platforms to deliver custom tailored offers
  • Providing socio-economic, demographic, financial and social media insights on customers in order to build enriched analytics for better serving customer needs.

 Advanced Analytics Made Easy

Our predictive analytics solution is platform agnostic and hence can be easily integrated into any existing set up with minimum requirements and can also be accessed via cloud on any device.  You get the insights of our Data Scientists without expensive resource, systems and equipment investments.

Capture Diverse and Valuable Data Sets

Our predictive solution can ingest raw data from any source be it flat files, spreadsheets, database, structured and unstructured data to have a single consistent view, as opposed to segregated records scattered throughout different businesses units. Data sources may include CRM, Digital History, Campaign Management, and other structured or unstructured data like Notes, Logs, Surveys. We also bring in 3rd party data sets like socio-economic, financial or demographic data for richer insights as needed.

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Visualize on the Go

View your Dashboards on the Cloud or at your desk.  If you already have a preferred visualization tool, we can work with that too!  We will build the dashboards to suit your needs. All you need to do is use them

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